This page clearly explains what data gv999 collects, how it is used, and what steps are taken to protect your privacy.
Last updated: January 2026
Various types of information are collected while you use the gv999 platform, helping us improve our services and deliver a smoother user experience. During registration, we collect your name, mobile number, email address, and date of birth. For identity verification purposes, details from your National ID or other government-issued documents may also be required.
Deposit and withdrawal records made via bKash, Nagad, or Rocket are stored for financial transaction purposes; however, your full mobile banking PIN or password is never collected. Device and browser information — including IP address, browser type, operating system, and screen size — is also collected automatically to ensure the platform's technical performance. Your gaming and betting activity history, login times, and the sections of the platform you spend time on are recorded as usage data as well.
Collected data is used solely for specific, lawful purposes. Information is essential for core operations such as creating and managing accounts, processing transactions, and providing customer support. It is also used for identity verification and fraud prevention, ensuring the safety and security of all users.
Usage data is analysed to improve platform services — for example, identifying which games are most popular or when server load peaks, helping us directly enhance service quality. Relevant information and promotional messages may be sent based on your preferences and habits, though you can opt out of these communications at any time. Data may also be used to fulfil legal obligations and respond to lawful requests from government authorities.
The gv999 platform uses cookies and similar technologies to make your browsing experience smoother and more personalised. Cookies keep your login session active so you don't have to re-enter your password every time. Analytical cookies are also used to understand which parts of the platform are most frequently visited.
You can disable cookies through your browser settings, though doing so may limit certain platform features. gv999 does not use any third-party advertising cookies and does not share your browsing behaviour with any commercial advertising network. For a full list of cookies and their purposes, please reach out to our support team.
All data collected on gv999 is stored on internationally certified secure servers. SSL encryption is applied during data transmission to minimise the risk of data theft. Payment-related information is held in a specially secured layer, accessible only to authorised personnel.
Even after an account is closed, certain data may be retained for a specified period to meet legal obligations. Transaction records are typically kept for five years and account information for three years. After these periods, data is securely deleted. gv999 regularly reviews its security measures and is committed to promptly notifying users of any data breach in accordance with applicable law.
Gv999 never sells or rents your personal information. However, data may be shared with third parties in specific circumstances. For payment processing, minimal transaction-related information is exchanged with service providers such as bKash, Nagad, or Rocket. These providers operate under their own privacy policies and are equally prohibited from sharing your information with any other party.
Providing data in response to a valid court order or lawful request from a government authority is a legal obligation. In such cases, gv999 will endeavour to notify the user as early as possible, unless prohibited by law. Personal information is never shared with any advertiser on the platform.
Every gv999 user holds certain fundamental rights over their personal data. You may request to view the information we hold about you at any time. To correct any inaccurate or outdated details, contact our support team — corrections will be made promptly. When closing your account, you may also request deletion of your data; however, certain information may need to be retained for a defined period for legal reasons.
This Privacy Policy may be updated from time to time. For significant changes, a notice will be posted on the platform and the revision date will be shown at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the updated policy. For any questions or requests regarding our Privacy Policy, please contact our support team at: privacy@gv999.im